Customer Support Automation

Revolutionizing the way businesses handle customer support

Intelligent, efficient, and fully automated customer service solutions that understand your company policies and customer needs.

AI Customer Support
🔍

Fast Resolution Time

Low Latency

🤖

AI Automation

Our Features

Discover how Broadmate Global can transform your customer support

📊

Complete Automation

Fully automated customer support that knows everything about your company and policies.

⏱️

Fast Resolution

Highest resolution rate with minimum resolution time for customer queries.

💬

Omni-channel Support

Assist customers through Gmail and website chatbots seamlessly.

🔄

Autonomous Tasking

Perform multiple organization tasks autonomously with AI intelligence.

❤️

Sentiment Analysis

Understand customer emotions and respond appropriately to their needs.

🎫

Smart Ticketing

Generate tickets with prioritization and efficient routing to the best agent.

📱

Low Latency Chat

Instant response capability with minimal waiting time for customers.

📈

Business Dashboard

Comprehensive analytics dashboard to track all support activities.

About Broadmate

About Broadmate Global

At Broadmate Global, we're revolutionizing customer support through advanced AI and automation technologies. Our mission is to help businesses deliver exceptional customer service without the traditional resource constraints.

Our AI-powered platform understands your company policies, product details, and customer preferences to provide accurate, consistent support 24/7.

98%

Resolution Rate

< 10s

Average Response Time

24/7

Availability

What Our Clients Say

Success stories from businesses using our automation solutions

Client

John Smith

CEO, TechCorp

"Broadmate Global's solution cut our support costs by 60% while improving customer satisfaction. The AI's ability to understand our complex policies is impressive."

Client

Sarah Johnson

CTO, Innovate Inc

"The sentiment analysis feature has transformed how we handle customer complaints. We now resolve issues before they escalate, leading to higher retention rates."

Client

Michael Chen

Support Manager, GlobalTech

"The intelligent ticket routing system ensures our specialists handle only the most complex cases. Our team is more productive and our customers get faster resolutions."

Get in Touch

Ready to revolutionize your customer support? Reach out to us!

Our Location

Broadmate Global Headquarters

Phone Number

+91 8434232412

Email Address

support@broadmate.org

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